Terms & Conditions
Welcome to Sathuragiri Foods. By using our website [www.sathuragirifoods.in], you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
This website is owned and operated by Sathuragiri Foods.
By accessing or purchasing from our site, you agree to be bound by these Terms & Conditions.
2. Products & Descriptions
We make every effort to display our products accurately. However, colors and packaging may vary slightly due to photography and screen differences.
All products are handcrafted in small batches and may have slight natural variations.
3. Orders & Payments
All orders are subject to availability and confirmation.
We accept secure online payments via trusted payment gateways.
Prices are inclusive of applicable taxes unless stated otherwise.
4. Shipping & Delivery
Orders are usually dispatched within [1–3 business days].
Delivery times may vary by location and shipping method.
We are not responsible for delays caused by courier partners or natural disruptions.
5. Returns & Refunds
Due to the nature of our food products, we do not accept returns.
Refunds/replacements are provided only in cases of:
Wrong item delivered
Damaged product (must provide photo proof within 24 hours of delivery)
Contact us at [your-email@example.com] for support.
6. User Conduct
You agree not to:
Use the website for any unlawful or fraudulent purpose
Disrupt or interfere with the website’s operation
Post false or misleading information
7. Intellectual Property
All content on this site — including images, text, and branding — is the property of Sathuragiri Foods and may not be copied or reproduced without permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your data.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai/Tamilnadu.
11. Contact Us
For any questions or concerns, reach out to:
📧 Email: hello@sathuragirifoods.in